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As the Town Planning & Contracts Specialist, Hayley is an integral part of the BCT Group Team taking care of all town-planning applications, construction contracts and is pivotal in managing our relationships with both local and external authorities.

Having been with BCT Group since 2017, Hayley has a strong understanding of the business and our design and construction processes. She combines this experience with the knowledge she developed in customer relations, permits and contract roles with large builders.

Hayley is process driven and prides herself on her communication skills and knowledge of the town planning process.

Hayley enjoys the construction contract signing as clients are excited to begin construction and watch their dream home come together.

In her role she is constantly striving to provide efficient and effective customer service so that clients have a positive experience when designing their homes with BCT Group.

Having grown up within the Inner West and currently residing in West Footscray Hayley loves that BCT Group is close to home and is focussed on assisting the people of Melbourne’s West & Geelong design and build quality homes.

Away from the office, Hayley loves exercising and travelling with her two children.

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